Terms and Conditions for Email & SMS Marketing Services

1. Acceptance of Terms

By providing your phone number and/or email address to Burnette Construction and opting in to receive our marketing communications, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not opt in to our communication services.

2. Consent to Receive Communications

2.1 Email Communications

By providing your email address and opting in, you consent to receive marketing emails from Burnette Construction regarding:

• Construction services and project updates
• Special offers and promotions
• Company news and announcements
• Educational content about home renovation and construction

2.2 SMS/Text Message Communications

By providing your mobile phone number and opting in, you expressly consent to receive text messages from Burnette Construction, including:

• Project estimates and scheduling updates
• Marketing messages about our construction services
• Special offers and promotional content
• Service reminders and follow-up communications

3. Opt-In Requirements

3.1 Express Written Consent

Your consent to receive communications is voluntary and not required for purchasing our construction services. You may opt in through:

• Website contact forms
• Phone conversations with express verbal consent
• Text message opt-in keywords
• In-person sign-up forms

3.2 Double Opt-In

For email communications, you may be required to confirm your subscription through a confirmation email to ensure valid consent.

4. Message Frequency and Content

4.2 Content Types

Messages may include but are not limited to:

• Service information and estimates
• Appointment reminders
• Project updates
• Marketing offers and promotions
• Industry news and tips

5. Opt-Out Instructions

6. Data Usage and Sharing

6.1 Information Collection

We collect and use your contact information solely for the purpose of providing you with our marketing communications and construction services.

6.2 Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent, except as required by law or as necessary to provide our services.

7. Compliance with Laws

7.1 TCPA Compliance

Our SMS marketing practices comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations.

7.2 CAN-SPAM Compliance

Our email marketing practices comply with the CAN-SPAM Act and include proper identification, subject lines, and opt-out mechanisms.

8. Technical Requirements

8.1 SMS Requirements

• Compatible mobile device and wireless service plan required
• Not all carriers are supported
• Message delivery is not guaranteed

8.2 Email Requirements

• Valid email address required
• Delivery may be affected by spam filters

9. Service Limitations

9.1 Availability

Our messaging services are provided "as is" and may be interrupted for maintenance, updates, or technical issues.

9.2 Delivery

We cannot guarantee delivery of all messages due to technical limitations, carrier restrictions, or device compatibility issues.

10. Liability and Disclaimers

10.1 Limitation of Liability

Burnette Construction shall not be liable for any direct, indirect, incidental, or consequential damages arising from your participation in our messaging services.

10.2 Service Accuracy

While we strive for accuracy, we make no warranties regarding the completeness or accuracy of information in our communications.

11. Privacy and Data Security

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our communication services, to understand our practices.

12. Changes to Terms

We may update these Terms and Conditions periodically. We will notify you of material changes through our communication channels. Your continued participation after such changes constitutes acceptance of the modified terms.

14. Governing Law

These Terms and Conditions shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

15. Severability

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in full force and effect.